Hey friend! If you’ve ever logged into MyGreatLakes login to check your student loans, you might’ve felt a jolt seeing things change. I sure did—checking my balance on mygreatlakes.org was routine until I heard about the big switch. In Who Took Over Great Lakes Student Loans?, I’m your friendly guide, sharing my experience with the mygreatlakes portal to help you understand Nelnet’s takeover.
From the shock of seeing my account marked “closed” to navigating Nelnet’s setup, I’ll walk you through what this means for your loan management and how to tackle it with confidence. Let’s dive in and make sense of this together!

The Transition: Nelnet Takes Over Great Lakes
If you’ve logged into mygreatlakes.org recently and felt a bit lost, you’re not alone. I remember staring at my MyGreatLakes dashboard, wondering why things looked different. So, who took over Great Lakes student loans? Well, the big change is that Nelnet stepped in and took over the servicing of Great Lakes student loans.
This shift has caused quite a stir, and I’ve learned a lot navigating this transition firsthand. Let me share what I discovered so you can handle this change like a pro without breaking a sweat.
What Happened to MyGreatLakes?
When Nelnet acquired mygreatlakes in 2018 for $150 million, it was big news for student loan borrowers. By June 2023, mygreatlakes accounts fully transitioned to Nelnet. Here’s the deal:
- Loan transfers started in March 2022, wrapping up by mid-2023.
- Mygreatlakes’ federal contract ended in 2020, and Nelnet merged operations to streamline servicing.
- I got an email from Nelnet about my mygreatlakes account closing. Logging into mygreatlakes.org, I saw a “closed” notice, which was confusing until I set up my Nelnet account.
Aspect | MyGreatLakes | Nelnet |
---|---|---|
Login Portal | mygreatlakes.org | nelnet.com |
Account Transition | Credentials didn’t transfer | New account setup required |
Customer Support | Familiar and reliable | New number: 888-486-4722 |
The switch wasn’t seamless. I missed mygreatlakes’ simple interface but found Nelnet’s dashboard workable after exploring. Pro tip: Save your mygreatlakes payment history before it’s gone! Nelnet integrates most mygreatlakes data, but having backups eased my mind.
Phew, that’s the mygreatlakes to Nelnet story! It felt daunting at first, but once I got the hang of Nelnet, it was smooth sailing. You’ve got this—dive into your Nelnet account and take control of your student loans like I did after leaving mygreatlakes behind.
What This Means for Borrowers
If you’ve been using mygreatlakes to manage your student loans, the news that Nelnet took over might feel like a curveball. I remember logging into mygreatlakes.org to check my balance and seeing a notice about the transfer—it was a bit jarring! Let’s break down what this shift means for you, with some insights from my own experience navigating the mygreatlakes portal.
Your Loan Terms Stay the Same
No need to stress—the transition from mygreatlakes to Nelnet doesn’t mess with your loan’s core details. Here’s what stays unchanged:
- Interest rates: Your rates are locked in, just as they were on mygreatlakes.
- Loan balances: Your balance transfers directly to Nelnet’s system.
- Repayment plans: Whether you’re on income-driven repayment or standard, it carries over.
I loved how mygreatlakes clearly displayed my repayment plan on its dashboard, and Nelnet’s setup is similar, though it took me a moment to find everything.
Account Changes and Challenges
You’ll need a new Nelnet account since mygreatlakes logins don’t transfer. I got an email from Nelnet with setup instructions, but it was a hassle when my mygreatlakes password didn’t work on the new site. Some borrowers faced issues like:
Issue | Details |
---|---|
Credit reporting errors | During the 2020 CARES Act forbearance, some mygreatlakes accounts had errors, later fixed by Nelnet. |
Balance discrepancies | A few users reported mismatched balances, resolved via Nelnet’s support. |
Pro tip: I screenshot my mygreatlakes payment history before the transfer, which helped me verify details on Nelnet.
The switch from mygreatlakes to Nelnet might feel overwhelming, but it’s manageable. My transition wasn’t perfect—I fumbled with Nelnet’s interface at first—but once I got the hang of it, it felt like mygreatlakes 2.0. Keep your MyGreatLakes records handy, and you’ll sail through this change!
How to Navigate the Change from Great Lakes to Nelnet
If you’re feeling a bit lost after the mygreatlakes portal handed things over to Nelnet, don’t worry—I’ve been through it too. You might be asking, Who Took Over Great Lakes Student Loans? The answer is Nelnet, who now manages your student loan servicing.
Logging into mygreatlakes to check my student loans was second nature, so the switch felt daunting. As your friendly guide, I’m sharing practical steps and my own experience to help you smoothly transition to Nelnet and keep your loan management on track.
Confirm Your Servicer and Set Up with Nelnet
Switching from mygreatlakes to Nelnet is straightforward if you know where to start. Here’s what worked for me:
- Check Your Servicer: Visit StudentAid.gov to confirm Nelnet is your new servicer. I did this to avoid any surprises.
- Create a Nelnet Account: Head to Nelnet.com to set up your account. Unlike mygreatlakes, your old login won’t work, so I took a screenshot of my mygreatlakes payment history first.
- Set Up Autopay: Nelnet offers a 0.25% interest rate reduction for autopay. I set this up right away, just like I did on mygreatlakes.
- Review Records: Nelnet’s “Inbox” has your mygreatlakes payment records. I found mine under Documents, which saved me stress.
Action | Where | Why |
---|---|---|
Confirm Servicer | StudentAid.gov | Ensures Nelnet handles your student loans |
Create Account | Nelnet.com | Replaces mygreatlakes access |
Set Autopay | Nelnet Dashboard | Saves on interest rates |
Check Records | Nelnet Inbox | Tracks mygreatlakes payments |
Contact Nelnet for Support
If you hit a snag, Nelnet’s support is there. I called 888-486-4722 (Monday–Friday, 8 AM–9 PM ET) when my mygreatlakes balance looked off, and they fixed it quickly. Pro tip: Keep bank statements as backup, just in case.
You’ve got this! Moving from mygreatlakes to Nelnet is just a small step in mastering your student loan journey. Stay proactive, and you’ll be navigating Nelnet like a pro in no time.
Conclusion
And there you have it, friend! In Who Took Over Great Lakes Student Loans?, we’ve unraveled how Nelnet stepped in for mygreatlakes by June 2023, taking over your student loans. I felt that pang of uncertainty when my mygreatlakes.org account closed, but setting up with Nelnet was a breeze once I got started.
As your friendly guide, I hope my experience with the mygreatlakes portal helps you feel confident tackling this change. Jump into your Nelnet account, explore repayment options, or call their support if you’re stuck. You’re now ready to manage your loan journey like a pro—keep rocking it!